General Terms and Conditions (GTC)

General Terms and Conditions (GTC)
for Services Provided by
Arne Siegner
Burgerfeld 51
85570 Markt Schwaben
Germany
Email: arne@siegner.info
Website: www.arne-siegner.com
VAT ID according to § 27 a German VAT Act:
DE358515485
1. Scope
1.1 These General Terms and Conditions (GTC) apply to all contracts, services, and offers between Arne Siegner (hereinafter referred to as the “Provider”) and his clients (hereinafter referred to as the “Client”).
1.2 Deviating terms and conditions of the Client are not recognized unless the Provider has expressly agreed to their validity in writing.
2. Scope of Services
2.1 The Provider primarily offers copywriting and SEO content services for businesses. The specific service content, quantities, and durations shall be determined in the individual offer or contract.
2.2 The Provider is entitled to use third parties (freelancers, subcontractors) to fulfill the agreed services.
3. Conclusion of Contract
3.1 A contract is concluded as soon as the Client accepts the Provider's offer in writing (by email or letter) or begins to use the service.
3.2 Amendments or additions to the contract and these GTC must be made in writing.
4. Prices and Payment Terms
4.1 All prices are net plus the applicable statutory VAT.
4.2 Unless otherwise agreed in the individual offer, advance payment or a 50% down payment of the agreed fee applies. The remaining amount is due upon completion of the agreed service.
4.3 In exceptional cases, the Provider may grant the Client a payment term of 30 days from the invoice date. This requires express written agreement.
4.4 In the event of late payment, the Provider is entitled to charge default interest at the statutory rate. Further claims remain reserved.
5. Rights of Use
5.1 Upon full payment of the agreed fee, the Client receives the exclusive, unlimited (in time, territory, and content) right of use to the created texts. The Client is entitled to use, reproduce, modify, distribute, and publish the texts in any form and on any medium.
5.2 Until full payment is received, all rights to the texts remain with the Provider.
5.3 The Provider waives all transferable usage rights after the Client has paid the full invoice amount.
5.4 Statutory, non-transferable moral rights (e.g., the right to be named as the author) remain unaffected if the Provider chooses to exercise them. There is no obligation to credit the Provider as author unless otherwise agreed individually.
6. Term and Termination of Long-Term Contracts
6.1 For long-term content packages (e.g., monthly articles over 12 months), the agreed term is binding.
6.2 Early termination by the Client is only possible for good cause. If the Client terminates without good cause, the Provider is entitled to reasonable compensation for lost fees and already incurred expenses.
6.3 In the event of extraordinary termination by the Client for good cause, the Provider is obliged to refund any advance payments on a pro-rata basis for services not yet rendered.
7. Client's Duties to Cooperate
7.1 The Client shall provide the Provider in good time with all information, materials, and access necessary for performance of the service.
7.2 If the performance of the service is delayed due to lack of cooperation by the Client, the performance period shall be extended accordingly.
8. Liability and Warranty
8.1 The Provider is liable for damages to the Client only in cases of intent or gross negligence. For slight negligence, the Provider is only liable for breaches of essential contractual obligations (cardinal obligations).
8.2 Liability for indirect or consequential damages and loss of profit is excluded to the extent permitted by law.
8.3 Complaints must be made in writing within 14 days of service delivery. In the event of justified defects, the Provider has the right to remedy. If this fails, the Client may demand a reduction.
9. Data Protection
9.1 The Provider processes personal data of the Client only for the intended purpose and in accordance with applicable data protection laws.
9.2 Further information is available in the privacy policy on the Provider’s website.
10. Final Provisions
10.1 All legal relations between the Provider and the Client shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.
10.2 If the Client is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes is the Provider’s registered office.
10.3 Should individual provisions of these GTC be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely matches the economic intent.